| Course
      Objectives: | 
  
    | This survey course is designed to give you a greater appreciation of the
      breadth and scope of public administration theory in order to improve your
      ability to effectively manage public and nonprofit organizations. 
      Specifically, the course objectives are to: | 
  
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		|  | Improve your understanding of
          public and nonprofit organizations and the context within which these
          organizations operate; |  |  | Introduce you to the theories,
          concepts, tools and techniques associated with managing public and
          nonprofit organizations; |  |  | Develop your appreciation of the
          complexity of issues, problems and challenges associated with
          effective management of public and nonprofit organizations; and, |  |  | Enhance your skills and ability to
          think, act, and communicate more effectively in today’s public and
          nonprofit organizations. |  | 
  
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    | These objectives will be met by introducing you to a variety of theories
      and conceptual frameworks as well as the related management tools and
      techniques that emerge from this research. 
      The course will develop your critical thinking abilities through
      case analysis while the preparation of case memos and a group project will
      improve your ability to communicate your ideas and arguments in written
      form. | 
  
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    | Readings | 
  
    | The following book is required for this course and can be purchased at
      local book stores or through vendors on the Internet: | 
  
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    | 
		|  | Starling, Grover.
          2005. Managing
          the Public Sector. Seventh Edition. Orlando, FL: Harcourt Brace
          College Publishers. |  | 
  
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    | Additional required readings are on reserve in the library. 
      A  list of the reserve readings is provided on the course web site. 
      Copies of the lecture notes and overheads used in class are also
      available on the class web site. | 
  
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    | Expectations and Approach | 
  
    | This is not a lecture-dominated class where the instructor speaks and
      the students passively listen.  This
      is a seminar class where students take an active part in their learning
      through class discussions, group work, and case analysis.  Course readings are supplemented with videos, occasional
      guest speakers, and other information available on the class web site. 
      Part of your learning will be cognitive or factual in nature. 
      However, much of what you learn in this course will involve
      developing your management skills, enhancing your self-awareness of the
      organizations in which you have worked, and sharing your experiences with
      others in the class.  I
      encourage you to prepare yourself for, and be open to, the variety of ways
      that you can learn from this course. | 
  
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    | Teams will also play a part in your learning.  Although you may prefer to complete assignments on an
      individual basis, teams often complete tasks more effectively than
      individuals and provide an opportunity to participate more than is
      possible in a larger class.  Teams
      also provide an opportunity to work directly with and learn from your
      fellow classmates and allow you to observe how others analyze and solve
      problems.  Moreover, work
      teams play an increasingly important role in managing today’s public and
      nonprofit organizations.  Therefore,
      it is important for you to develop your ability to work effectively in
      teams. | 
  
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    | Another important part of your learning involves the analysis of case
      studies.  Case studies are
      compilations of problem situations actually faced by public managers. 
      A case places you into a real world situation and forces you to
      sort through and analyze various issues or courses of action. 
      We will analyze two types of cases in this class. 
      Critical thinking exercises involve the analysis of a series of
      short cases.  Case Analysis
      assignments require you to examine several longer, more complicated cases.  In both instances, you are required to prepare a series of
      memos that respond to particular questions pertaining to the cases. 
      These assignments are described in more detail below and on the
      class web site. | 
  
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    | Course
      Requirements | 
  
    | Your grade in this class will be based on your ability to understand and
      apply the theories discussed in the course readings. 
      More specifically, your grade will depend on your performance on
      the following course requirements: | 
  
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    | Class Participation | 
  
    | Students are expected to complete the assigned readings and come to
      class prepared to discuss all readings, handouts, and assignments that are
      due.  To ensure that students
      are prepared to discuss the readings, I will randomly ask students to
      summarize a reading, describe a theory, present their case memos, or
      present the applicable portion of the organizational analysis assignment.  Each student should also be prepared to share with the class
      questions that the readings raised and be able to identify the most
      significant point or contribution that the author makes to the practice of
      public administration.   While attendance will not be taken on a regular basis, poor classroom
      attendance may result in a failing participation grade since you cannot
      participate if you are not in class. 
      Therefore, you should notify the instructor when you are unable to
      attend class.  If you should
      miss a session when a video is shown, it may be possible to make
      arrangements to view the film privately at the library or to borrow the
      video.  In certain
      circumstances it may also be possible to make-up other in-class activities
      with a written assignment if frequent absences have become a problem. 
      Your participation grade will also be lowered due to the frequent
      inability to respond to the instructor’s questions, poor class
      preparation, lack of enthusiastic participation in class exercises, or the
      failure to treat others in the classroom with respect (e.g., talking while
      others are talking, ridiculing other students, etc.). 
      Simply put, in order to receive an “A” in this class you must
      be a civil, active contributor to class and not merely score well on exams
      and assignments.   | 
  
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    | Critical thinking
      exercises (CTEs) will be available on the class web site or distributed in
      class approximately one week before they are due. 
      The analysis of case studies essentially is self-learning through
      simulated experience.  Therefore,
      its success depends on the lively interchange of information, ideas, and
      opinions brought out in class discussion. 
      Students are required to complete at least 4
      memos based on the critical thinking exercises. 
      Each memo should respond to the question(s) in the assignment. 
      The four best memos will count towards your final grade (best 4 out
      of 6).  Accordingly, students
      concerned about their final course grade should consider completing more
      additional memos.  Guidelines
      for analyzing cases and preparing memos can be found on the course web
      site.  Your memos are limited
      to 2 single-spaced pages with 12 point font and 1 inch margins and must be
      in a standard memo format.  A sample
      memo format can be downloaded from the course web site and most word
      processing software has templates that can be used.  | 
  
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    | You must also complete three case analysis assignments. 
      The readings for the case analysis assignments are longer and are
      found on reserve in the library.  Students
      are required to prepare a memo for all three assignments that respond to
      the questions contained on the course web site. 
      These cases are more complicated and students should set aside more
      time to complete these memo assignments. 
      Where possible, links to supplemental information are provided to
      assist in your analyses.  Students are advised to review the guidelines
      for analyzing cases and preparing memos on the course web site. 
      Your memos should follow the same format described above for the
      CTE assignments. | 
  
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    | During the first few weeks of class, project teams will be
      created with 4 to 5 members, depending on the class size. 
      Since your  peers will evaluate your contribution to the project
      team, failure to actively participate in the group assignment will
      adversely effect your grade.  Students
      should carefully read through the peer evaluation form that is available
      on the course web site.  It
      will be collected following the completion of your project. 
      Each project team will complete one group project that involves
      developing a grant proposal for a
      new project/program for either the City of Wilmington or New Hanover
      County.  The project/program
      will have to address an important social problem in New Hanover County and
      respond to the request for proposals (RFP)
      contained on the course web site.  Basically,
      the proposal must discuss: an important community problem; actions
      proposed to address the problem; expected project outcomes; organizations
      involved in the project’s implementation; merits of the project relative
      to its costs; how the project meets fiscal and technical needs of the
      community; and, it should include a work program that includes timelines
      and a budget.  The proposal is limited to 10 single spaced pages (plus
      bibliography and appendices) and should be professional in nature. 
      Each project team will present its proposal to class. 
      Your presentation is limited to 10 minutes and should be
      professional in nature (e.g., use powerpoint, appropriate attire, well
      rehearsed presentation, etc.).  Following
      the presentations, each team will take on the role of the agency that
      issued the RFP.  Your team will review and rate the other group’s proposals
      to determine which proposals get funded. 
      The grade for this project will be a combination of the quality of
      the presentation and your written proposal. | 
  
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    | There will be two mid-term exams and an optional take
      home final exam.  The mid-term
      exams will contain short answer and essay questions.  A review sheet will be posted on the class web site
      approximately one week before the exam and includes a list of terms and
      concepts and potential essay questions. 
      The take-home final exam will be due at the end of the regularly
      scheduled exam period.  The
      final exam will consist of one or more questions that ask students to
      apply the concepts discussed over the course of the semester. 
      If you elect not to take the final exam, your grade will be based
      on an average calculated based on 900 points rather than 1,000 points. | 
  
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    | Grading | 
  
    | All written work will be evaluated based on your analysis of the
      readings and cases, the organization of your ideas, the strength and
      substance of your arguments, your ability to properly apply the concepts
      discussed in class, and the quality of your writing (e.g., spelling,
      grammar, punctuation, etc.).  Failure
      to complete an assignment or failing to follow directions will result in a
      0 for the assignment.  The
      final course grade will be calculated based upon the following weights: | 
  
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          |  |  |  
          | Class Participation | 15% (150 points) |  
          | CTEs Exercises (Best 4 out of 6) | 20% (200 points) |  
          | Case Analyses (3) | 15% (150 points) |  
          | Grant Proposal | 10% (100 points) |  
          | Mid-Term Exam #1 | 15% (150 points) |  
          | Mid-Term Exam #2 | 15% (150 points) |  
          | Final Exam | 10% (100 points) |  | 
  
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    | Course grades will be calculated based on the following:
      A (920 – 1000), A- (900 – 919), B+ (880 – 899), B (820 – 879), B-
      (800 – 819), C+ (780 – 799), C (720 – 779), C- (700 – 719), D+
      (680 – 699), D (620 – 679), D- (600 – 619), and F (0 – 599).  There
      is no rounding up or down. Be advised that I have a zero tolerance policy for
      cheating.  Anyone caught
      cheating will receive a failing grade for the course.   | 
  
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    | Late Assignments/Incompletes | 
  
    | Tentative due dates for course assignments are listed on
      the attached course schedule and are subject to change based on class
      progress and student preferences.  You
      should check the course schedule and announcements pages on the course web
      site periodically for changes in due dates. 
      Students may bring forward requests for changing the dates of major
      assignments for class approval with a minimum of one-week advance notice
      to the class.  Unless I have agreed in advance, all assignments are due at the end of
      the class period they are due.  Informing
      the instructor of your intention to be absent does not waive your
      obligation to submit the work that is due.  Late assignments lose
      one full letter grade per class they are late.  An incomplete will only be
      granted when there are serious extenuating circumstances that occur after
      the withdrawal period. | 
  
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    | Other Class Policies | 
  
    | All
      cell phones are to be turned off in class. 
      If your phone wrings, the Professor reserves the right to answer
      the call and/or to confiscate the phone. |