Conflict

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Managing Workplace Conflicts

Topics

Functional vs. Dysfunctional Conflict
Bargaining and Negotiation
Affirmative Action
Sexual Harassment
Workplace Diversity
    

Readings

Starling pp. 413 - 450
Faerman "Managing Conflicts Creatively" (RES #9)
Bingham "Negotiating for the Public Good" (RES #10
Kadue "Preventing Sexual Harassment" (RES #11)
Handouts - Sexual Harassment
Handouts - Affirmative Action
Handouts - ADA
Handouts - Religious Diversity
     

Lecture Notes

View or print lecture notes as an adobe acrobat file
     

Web Resources

UNCW's website on sexual harassment
UNCW's Office of Campus Diversity
UNCW's Disability Services
    

Video Picks

There are several good movies that focus on some of workplace issues that we will discuss in class.  A few personal favorites include:
The Tuskegee Airmen (1995) staring Laurence Fishburne, Cuba Gooding Jr., John Lithgow, and Malcolm-Jamal Warner: An action-filled dramatization of the true story of the Tuskegee Airmen, the first squadron of black American pilots to defend their country in World War II. Overcoming nearly insurmountable racial obstacles, the men of the "Fighting 99th" distinguished themselves and their race.  While the movie is primarily historical and deals with questions of integration, many of the issues and stereotypes displayed by characters in the movie are applicable to discussions of affirmative action.
Disclosure (1994) staring Michael Douglas, Demi Moore, Donald Sutherland, and Dennis Miller: Based on Michael Crichton's controversial bestseller, a powerful woman at a computer software company jeopardizes a man's career when he spurns her sexual advances.  While the movie illustrates a rare type  of sexual harassment (women on male), it does illustrate many of the common problems that confront the accuser and the classic response of many organizations.   It is also interesting to note how far the field of sexual harassment law has moved in just a few short years since the movie was released.  The movie is also a good illustration of how the organizational culture in a high technology firm often differs from many of the public organizations we will examine during the semester.
Silkwood (1983) staring Meryl Streep, Kurt Russell, Cher, and Craig T. Nelson: Based on the true story of Karen Silkwood, an employee of an Oklahoma plutonium plant who died in a mysterious car accident before blowing the whistle about dangerous conditions at the plant. It is a good illustration of why whistle blowers are often an importance source of accountability.   It also illustrates various issues related to workplace safety.  The movie received 5 Academy Award nominations including Best Director, Best Actress--Meryl Streep, and Best (Original) Screenplay.  It is interesting to note that in the Summer of 1999 the Department of Energy admitted for the first time some liability in work related illnesses in some of its processing facilities and agreed to pay workers some compensation for exposure to specific materials.
 

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