Monitoring Processes

Assessing and Monitoring Program Processes & Efficiency

Topics

	Process evaluations
	Performance Management Systems
	Cost-benefit analysis
	Cost-effectiveness analysis

Readings & Handouts

Lecture Notes

Download as a PDF file (Added at a future date)

Web Resources

Websites and documents that provide information and resources related to performance measurement

	Government Accounting Standards Board
	Office of Personnel Management – Performance management
	Performance Measurement: Guidelines, Myths and Examples
	Performance Management -- Basic Concepts
	GAO - Performance Measurement and Evaluation: Definitions and Relationships (1998)
	Vice President Gore’s National Partnership for Reinventing Government and list of reports
	National Performance Review – Serving the American Public: Best Practices in Performance Measurement
	From Red Tape to Results - Creating a Government that Works Better & Costs Less: Report of the National Performance Review
	CATO – Reviewing the National Performance Review
	Performance Reporting for Government
	Wikipedia - performance management and performance measurement

Websites with information related to the Government Performance and Results Act of 1993

	Government Performance and Results Act (GPRA) of 1993
	GAO - Executive Guide: Effectively Implementing the Government Performance and Results Act
	OMB – Budget and Performance Integration
	OMB Watch – GPRA information
	GAO – Reports on GPRA

Additional References on Performance Measurement

	Robert S. Kravchuk and Ronald W. Schack, “Designing Effective Performance Measurement System Under the Government Performance and Results Act of 1993,” Public Administration Review 56 (No. 4, 1996), pp. 348 – 58;
	David Osborne and Ted Gaebler, Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector (New York, NY: Plume, 1992);
	Joseph S. Wholey and Kathryn E. Newcomer, “Clarifying Goals, Reporting Results,” in Kathryn E. Newcomer (ed.), Using Performance Measurement to Improve Public and Nonprofit Programs (San Francisco, CA: Jossey-Bass, 1997), pp. 91 – 98;
	Harry Hatry, Performance Measurement: Getting Results, (Washington, DC: Urban Institute, 1999);
	Patricia Keehley, Steven Medlin, Sue MacBride, and Laura Longmire, Benchmarking for Practices in the Public Sector (San Francisco, CA: Jossey-Bass, 1997).

Page last modified 11/17/05

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