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How NOT to dress for work
By Maria Puente, USA TODAY
She was young and ambitious, and she wanted to
make an impression on her first day as an administrative staffer at
a Los Angeles architecture firm. And she did: She showed up wearing
a slinky black cocktail dress. Without a bra.
The guys at the firm noticed.
"It did seem sort of strange," says Anthony
Poon, principal architect and founder of Poon Design Group, one of
those hip firms where creativity and pizazz are admired.
But not too much pizazz.
"We have a bunch of creative people here, and
they're not wearing navy suits and white shirts," Poon says. "But we
do have clients we can't alienate. So there's a balance of
expressing creative flair and also being professional."
Ah, yes, finding that balance. These days,
scores of young workers are seeking answers to the age-old question:
What do I wear to work? So many workers and workplaces are in such a
muddle over this that a growing band of consultants has appeared to
help them clean up.
"It has gotten so crazy, a major pharmaceutical
company called up and said, 'Help! People are wearing spandex
to work!' " says Gail Madison, a Philadelphia-area etiquette and
protocol consultant who regularly advises students at prestigious
colleges that it won't kill them to take out their nose rings before
a job interview.
"They say, 'I'm not going to be someone I'm
not,' " Madison says. "They're clueless about how the world works. I
tell them if you want to play basketball you can't run on court
without a uniform or without knowing the rules. It's the only
analogy that works with these kids."
It's fair to say it was ever thus: Cranky
oldsters have always harrumphed about "those kids" who show up for
work dressed like slobs or sluts. Yet these days it really does seem
to many — young, old and not all cranky — that a lot of newcomers to
the workforce are either completely unaware or outright defiant
about what is appropriate attire for the office.
"There's a deep narcissism in this generation,"
says Kelly Lowe, an English and American Studies professor at Mount
Union College in Alliance, Ohio. "They are really, really focused to
a fairly unhealthy extent on themselves. They talk on their cell
phones in class."
Meanwhile, the economic downturn is driving
increased wardrobe conservatism, prompting workplaces to move away
from the "business casual" dress codes instituted in the 1990s back
to "business formal."
For men, that usually means a tie and at least
a sport coat. For women, well, that can get tricky. As a result,
businesses find themselves laboring (with their consultants) to
write new or more explicit dress codes, spelling out exactly how
many ear piercings are allowed and what does "dressy dress" mean,
anyway?
Discussing what's appropriate
Then there's the even trickier business of
enforcement. How does a middle-aged male manager tell a young,
nubile employee that flouncing about with an exposed belly is just
not OK — without embarrassment, misunderstandings or really bad
legal trouble?
So, yes, there's lots of confusion out there,
and not just among the young and inexperienced. Listen to some of
the voices from workplaces around the USA:
• "A woman, and not a young one, wore yoga-type
pants, a baggy T-shirt and slippers to my office. And not
those semi-trendy Chinese beaded slippers, but terrycloth-type scuff
slippers," says Dana Marsh, 35, a software company employee outside
Washington, D.C.
• "Our receptionist comes to work dressed for a
night on the town, in tight pants, low-cut tops, short, short
skirts," says Taresa Mikle, 29, a university business manager in
Houston. "When I spoke to her, she flat-out said that since she had
it, she was going to flaunt it. She said she couldn't help it if the
older, 'fatter' co-workers couldn't deal with her body."
• A young woman arrived for her job interview
"wearing a short, short sundress, looked completely sunburned and
windblown, had on a raggedy backpack and Birkenstock sandals. For an
interview. When I interviewed, I wore a suit and tie and I combed my
hair," says Chris Massey, 24, who works at an advertising agency in
Jacksonville.
• "Oy vey! I know of a recent graduate who
showed up for an interview at a doctor's office wearing club
clothes," complete with fishnet stockings and stiletto-heel boots,
says Jenny Skinner, 36, who works in finance in Akron, Ohio. "The
doctor said she wore no bra and no panties, which he was able to
determine from her extremely unladylike posture.
"After this girl's interview, the doctor phoned
the school to say he would no longer accept interviews from their
new graduates."
Making the transition
Yikes. All of this leads to another age-old
question: What were these people thinking?
Actually, experts say, the problem may be just
that: They weren't thinking. Many have spent the previous four or
five years in college happily dressing like slobs. Once they
graduate, they don't have professional wardrobes, or the money to
assemble one quickly, even if they know what to buy.
"Look at guys in college — they've got pierced
ears, gel-spiked hair, goatees, urban, flashy clothes, baggy jeans,
big boots, unironed shirts, lint, stains, nothing matches," says
Jared Shapiro, co-author of Going Corporate: Moving Up Without
Screwing Up, a survival manual for the young and clueless. "In
the corporate world, you have to dress like your boss, or the people
above your boss."
At Wingate (N.C.) University, a 1,500-student
Christian school outside Charlotte, career counselors are discussing
hooking up with a local department store to help graduating students
make smart investments in their first wardrobes.
"We have a lot of students who don't understand
either business casual or business formal," says Stacey Harris, a
university orientation official. "Even for a formal event on campus,
they'll show up in a skirt but a really, really short skirt.
It's ridiculous."
For some young people, it's not ridiculous,
it's who they are. For their baby-boomer parents, "being themselves"
probably meant wearing their hair long; for this generation, it
might be shaved heads and lots of tattoos.
"There is this attitude of, 'This is how I am,
take it or leave it,' " says Jennifer Bosk, director of alumni
relations at the joint campus of Indiana and Purdue Universities in
Fort Wayne, Ind.
"I wish there was a college course on how
getting ahead doesn't depend just on how smart or good you are —
it's partly playing the game and looking the part. But it doesn't
seem to matter to this group."
That attitude won't do in the current
take-no-prisoners economy. "Today's world is very competitive.
Getting and keeping a job is tough," says Kim Johnson Gross,
co-author of several Dress Smart books. "It's not about you
and your rights, it's about you representing a company and the brand
culture of that company. It's about your clothes getting in the way
of your message."
So cosmetics makers are responding with
products such as heavy spray-on makeup to temporarily cover tattoos
during the workday. And at Indiana-Purdue, the career counseling and
alumni departments recently organized a sold-out dinner at a local
restaurant to introduce graduating students to the niceties of
business dress and dining.
"They see that this fork is for that, don't
drink from the finger bowl, how to eat French onion soup," Bosk
says. "We'll be throwing them a lot of curves so they can learn how
to handle a real job interview if it's done over dinner."
Advice can come from a variety of sources. When
the Washington law firm Haynes and Boone dropped its business casual
dress code, it hired the men's apparel company Paul Fredrick to come
in and do a tutorial for young lawyers. "They had some young
associates who don't own any of this stuff, and there were even
partners who had not been required to wear suits for a few years,"
says Allen Abbott, a vice president for Paul Fredrick.
When Tierney Communications, a downtown
Philadelphia firm, became concerned that some young employees were
wearing skimpy outfits during hot summer months, the Banana Republic
across the street offered to organize a fashion show to demonstrate
how to look chic, appropriate and comfortable. It was a big
success for both Banana Republic (new customers) and Tierney
(better-dressed employees).
Deciding what's offensive
At nearby Wharton, the University of
Pennsylvania's business school, Tiffany & Co. vice president
Sandra Alton has talked to students about how job interviewers may
care more about their cuff links and wristwatches than their test
scores.
"They've spent years in an academic environment
where success is predicated on how well they test, but now they're
going to be judged on how they present themselves," Alton says.
Of course, no one wants to return to the silly
old days when women could be chastised — or even banned from the
U.S. Senate floor — for wearing a pantsuit. But many people say the
pendulum has swung too far.
Mary Lou Andre, an image consultant and author
(Ready to Wear: An Expert's Guide to Choosing and Using Your
Wardrobe), helps her corporate clients understand the effect of
wardrobes on their communications and their bottom line. "I always
say: more skin, less power."
Once, she saw a young woman in a Boston office
lobby wearing an Ann Taylor suit, hot-pink blouse — and hot-pink
flip-flops. "People can't help connecting dots. Why would anyone
trust (that woman) with their investments or their project if she
doesn't have enough common sense to understand that's not OK?"
Even businesses that prize a cool look, such as
Kimpton Hotels & Restaurants, a chain of 38 boutique hotels and
eateries, agonize over these questions. Kimpton hired Andre to help
them spell out to employees what is and is not appropriate.
"Twenty years ago, I used to get upset because
the uniformed employee was wearing black pants and shoes with white
socks, or the shoes weren't shined enough, and did they shave
today," says Niki Leondakis, Kimpton chief operating officer.
"Today, he might show up with a tongue piercing and exposed
tattoos.
"At what point is that just part of the culture
and people are used to seeing it, and at what point is that
offensive to the consumer?"
Young people who treasure their Goth look are
just going to have to suck it up and go unGoth — or work in a record
store, because the rest of the American working world is, as the
current saying goes, "just not that into you" anymore.
"Please. What's the big deal about putting on a
tie? Or having only one piercing in each ear?" Gail Madison demands.
"You can't go to London or Paris for business with orange hair."
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