MIT502 - Systematic Approach to Performance Improvement
Spring 2014
DATE COURSE FILES TOPIC(S) READINGS PROJECT DUE

Jan 14

 

Week 1 Introduction and Overview

 

 

Jan 21

What is Human Performance Technology?

Chapter 1- Van Tiem, D. M., Moseley, J. L., & Dessinger, J. C. (2012).
Fundamentals of Performance Technology:

Rosenberg - Origins and Evolution of the field. Handbook of Human Performance Technology (2nd edition). San Francisco: Jossey-Bass.

Martin, F., Hall, H., Blakely, A., Gayford, M., & Gunter, E. (2009). The HPT Model Applied to a Kayak Company’s Registration Process. Performance Improvement Journal, 48, 3, 26 - 35

DUE: Definition of HPT.

What is Human Performance Technology or HPT? 1) write a personal definition of the field and 2) Describe what you believe a good practitioner of HPT does?

Jan 28

Week 3

Asynchronous Meeting - Review case study and videos and respond to questions on discussion board.

Team meetings for project idea

Check Week 3 Folder in Blackboard

CHWK Case Study

Two Videos

 

Feb 4

Human Performance Technology Models

 

Chapter 2 - Van Tiem, D. M., Moseley, J. L., & Dessinger, J. C. (2012). Fundamentals of Performance Technology

Rothwell, W. J. (1996). Human performance improvement process. In W. J. Rothwell (Ed.), ASTD Models for Human Performance Improvement. Alexandria, VA: American Society for Training and Development.

Wilmoth, F., Prigmore, C. & Bray, M. (2002). HPT Models: An overview of the major models in the field.

Perishing, J.A. (2006). Human performance technology fundamentals. In Perishing J.A. (Eds.), Handbook of Human Performance Technology (3rd edition). San Francisco: Jossey-Bass.

Phase I - Description of the project

Feb 11

Change Management and

Performance Analysis - (Organization analysis, Environmental Analysis, Gap Analysis)

Chapter 3 - Change Management

Chapter 4 - Overview of Performance Analysis

Chapter 5 - Organizational Analysis

Chapter 6 - Environmental Analysis

Chapter 7 - Gap Analysis

 

 

 

Feb 18

Cause Analysis

Chapter 8 - Cause Analysis

Case study 2.1 and 2.2

Sample Randall Library Project

Cause Analysis Techniques

 
Feb 25 Week 7

Selecting Performance Intervention

Performance Improvement Case Studies

Key Competencies

Guest Speaker - Michael Robinson

Chapter 9 - Intervention selection

University Library Case Study

HPT Modelt o Org Processes in Military Training

Key Competencies for PI Professionals

 

 

Mar 4
Week 8
Spring Break (No classes)

 

 

Mar 11

Week 9

Midterm

 

 

Phase 2 - Performance Improvement Project

Mar 18

Week 10

Selecting Performance Interventions

Presentations

Intervention Presentation

Chapters 10 to 17- Performance Improvement Interventions by Van Tiem, Moseley, & Dessinger.

 

 

Mar 25

Week 11

Selecting Performance Interventions

Presentations

Intervention Presentation

Chapters 10 to 17- Performance Improvement Interventions by Van Tiem, Moseley, & Dessinger.

 

April 1

Intervention Design, Making the business case and Intervention development

Chapter 18 - Intervention Design

Chapter 19 - Making the business case

Chapter 20 - Intervention development

Case Study 3.1 and 3.2

 

April 8

Week 13

WITX Conference

 

http://csb.uncw.edu/isom/wilmIT.htm

 

DUE: Intervention Paper

Intervention Presentation

April 15

Week 14 Intervention Implementation and Maintenance and Intervention Evaluation

Chapter 21 - Intervention Implementation and Maintenance

Chapter 22 - Techniques for Implementation and maintenance

Case Study 4.1 and 4.2

Chapter 23 - Overview of Evaluation

Chapter 24 - Planning and conducting evaluation

Case study 5.1 and 5.2

 

April 22

 

Week 15

PI Case Studies

 

DUE: Updated Definition of the field.

What is Human Performance Technology or HPT?

Describe how your definition of the field has changed? Revisit your old definition (2 or 3 pages)

 

April 29

Week 16

What is CPT?

Review Appendix A and B

  • Course Evaluations
  • Course Review
Final Presentations of the Performance Improvement Project

 

DUE: Phase3 - Performance Improvement Project

DUE: Team Member Evaluations