MIT502 - Systematic Approach to Performance Improvement
Spring 2012
DATE COURSE FILES TOPIC(S) READINGS PROJECT DUE

Jan 17

 

Week 1 Introduction and Overview

 

 

Jan 24

What is Human Performance Technology?

Chapter 1- Van Tiem, D. M., Moseley, J. L., & Dessinger, J. C. (2004).
Fundamentals of Performance Technology: A Guide to Improving People,
Processes, and Performance. (pp. 2 - 4)

Perishing, J.A. (2006). Human performance technology fundamentals. In Perishing J.A. (Eds.), Handbook of Human Performance Technology (3rd edition). San Francisco: Jossey-Bass.

Rosenberg - Origins and Evolution of the field. Handbook of Human Performance Technology (2nd edition). San Francisco: Jossey-Bass.

Martin, F., Hall, H., Blakely, A., Gayford, M., & Gunter, E. (2009). The HPT Model Applied to a Kayak Company’s Registration Process. Performance Improvement Journal, 48, 3, 26 - 35

DUE: Definition of HPT.

What is Human Performance Technology or HPT? 1) write a personal definition of the field and 2) Describe what you believe a good practitioner of HPT does?

Jan 31

Human Performance Technology Models

 

Chapter 2 - Van Tiem, D. M., Moseley, J. L., & Dessinger, J. C. (2004). Fundamentals of Performance Technology: A Guide to Improving People, Processes, and Performance.

Rothwell, W. J. (1996). Human performance improvement process. In W. J. Rothwell (Ed.), ASTD Models for Human Performance Improvement. Alexandria, VA: American Society for Training and Development.

Wilmoth, F., Prigmore, C. & Bray, M. (2002). HPT Models: An overview of the major models in the field.

Phase I - Description of the project

Feb 7

Week 4

Guest Speaker - Ms. Nancy McDowell, Performance Technologist, Progess Energy

 

 

Feb 14

Performance Analysis - Defining the problem or opportunity (Organization analysis, Environmental Analysis, Gap Analysis) Chapter 3 - Fundamentals of Performance Technology: A Guide to Improving People, Processes, and Performance by Van Tiem, Moseley, & Dessinger.  

Feb 21

Cause Analysis

Chapter 4 - Fundamentals of Performance Technology: A Guide to Improving People, Processes, and Performance by Van Tiem, Moseley, & Dessinger.

Sample Randall Library Project

Cause Analysis Techniques

 
Feb 28 Week 7 Selecting Performance Intervention

Chapter 5 - Fundamentals of Performance Technology: A Guide to Improving People, Processes, and Performance by Van Tiem, Moseley, & Dessinger.

Chapter 1 - "Systematic and reproducible solutions" Performance Improvement Interventions by Van Tiem, Moseley, & Dessinger.

Skim through Chapters 2 to 9 - Performance Improvement Interventions by Van Tiem, Moseley, & Dessinger. These interventions will be presented by the students during the Intervention Presentation

 

 

Mar 6
Week 8
Midterm

 

Phase 2 - Performance Improvement Project

Mar 13

Week 9

Spring Break (No classes)

 

 

 

Mar 20

Week 10

Selecting Performance Interventions

Presentations

Intervention Presentation

Skim through Chapters 2 to 7 - Performance Improvement Interventions by Van Tiem, Moseley, & Dessinger.

 

 

Mar 27

Week 11

Selecting Performance Interventions

Presentations

Intervention Presentation

Skim through Chapters 8 to 9 - Performance Improvement Interventions by Van Tiem, Moseley, & Dessinger.

 

April 3

Week 12

Performance Improvement Case Study

Evaluating Web Usability

HPT Modelt o Org Processes in Military Training

Key Competencies for PI Professionals

 

April 10

Week 13

Intervention Implementation and Change

Evaluation of Performance Systems

Chapter 6 and 7 - Fundamentals of Performance Technology: A Guide to Improving People, Processes, and Performance by Van Tiem, Moseley, & Dessinger.

DUE: Intervention Paper

Intervention Presentation Surveys

April 17

Week 14 No Class Meeting - I will be at the AERA Conference, Vancouver    

April 24

 

Week 15

What is CPT?

  • Course Evaluations
  • Course Review
Final Presentations of the Performance Improvement Project
 

DUE: Updated Definition of the field.

What is Human Performance Technology or HPT?

Describe how your definition of the field has changed? Revisit your old definition (2 or 3 pages)

 

May 1

Week 16
No class meeting (Exam week)

 

DUE: Phase3 - Performance Improvement Project

DUE: Team Member Evaluations