| |
New Governance
|
Topics
|
|
Tools
of government |
|
Reengineering
& TQM |
|
Privatization |
| Managing
third party government |
|
Organizational
change & development |
|
|
Readings
|
|
|
Lecture Notes
|
|
|
Web Resources
|
|
|
Movies that Might Be of Interest
|
There are several good movies that illustrate the problems with
enacting change in public sector organizations. Two personal favorites that I highly
recommend are:
| Brubaker (1980) staring Robert
Redford, Jane Alexander, Wilford Brimley, and Morgan Freeman: Based on the true-life story
of a concerned warden who takes on the dangerous job of correcting horrible abuses in an
Arkansas prison farm. It is an excellent illustration of the challenges confronting a
manager who seeks to make broad sweeping changes when there is resistance from staff,
customers (prisoners), and the institutions that oversee the prison's operations.
The movie received an Academy Award nomination for Best (Original) Screenplay.
|
| Lean
on Me (1989) staring Morgan Freeman and Robert Guillaume: Based on the true
story of Joe Clark, an obsessed, disciplinarian of a principal who had a mandate to
improve school performance. This required turning a disaster of a high school into a
halfway civilized place of learning, populated by passable students. It is another
illustration of the problems facing change agents and the wide variety of source of
resistance to the changes. It is also a good illustration of the difference that
leadership can make in improving organizational performance.
|
|
|
Recommended Readings
|
| Osborne, David and Ted Gaebler. 1992. Reinventing Government: How
the Entrepreneurial Spirit is Transforming the Public Sector. New
York, NY: Penguin Books. |
|
|