| This section of the class examines
one of the most well-documented findings from studies of individual and organizational
behavior -- organizations and their members tend to resist change.
Yet, organizations must adapt to changes in their environment as a result of social trends
such as increased college attendance, delayed marriages by young people, an aging
population, an increasingly global economy, new information technology, increased professionalism of jobs, and changes in workplace
diversity. Other changes are required in order to use management
techniques such as work teams, reengineering, total quality management, and
privatization. Indeed, many organizational changes intended to
improve organizational performance are often resisted.
This section
looks at the sources of individual and organizational resistance to change and some of the
common strategies that can be employed to overcome resistance to change. |
